Verzendbeleid

Shipping Policy

Order Processing

All orders are processed and produced on-demand.
Please allow 2–5 business days for order processing before shipment.

Orders are not shipped or delivered on weekends or public holidays.


Shipping Times

Shipping times vary depending on the destination and shipping method selected at checkout.

Estimated delivery times:

  • Europe: 5–10 business days

  • United States & Canada: 7–14 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, or peak periods.


Shipping Costs

Shipping costs are calculated at checkout and depend on the destination and order size.

Any applicable shipping fees will be clearly displayed before completing your purchase.


International Shipping & Customs

We ship internationally.

For international orders:

  • Customs duties, import taxes, and other fees may apply

  • These charges are the responsibility of the customer

  • We are not responsible for delays caused by customs clearance

We recommend checking your local customs regulations before placing an order.


Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

Please allow up to 48 hours for tracking details to update.


Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a shipment is returned due to an incorrect address, additional shipping costs may apply.


Lost or Delayed Packages

We are not responsible for delays caused by the shipping carrier.

If your package appears to be lost or significantly delayed, please contact our customer support and we will assist you in investigating the issue.


Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of the damaged package and product.
We will review the issue and provide an appropriate solution.


Contact

If you have any questions regarding shipping, please contact us through the contact page on our website.